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Retirement benefits have evolved dramatically over recent years, requiring individuals to take a significantly more active role in preparing for their futures. Employees play a larger role in making investment decisions and need to balance saving towards retirement against more immediate needs. To help you find the path that's right for you, Ascensus pairs our educational content with comprehensive account management resources to help you prepare for retirement success.

With over 30 years of industry leadership, Ascensus provides services to more than 26,000 defined contribution plans and nearly 1.5 million employees, with over $33 billion in assets under administration. From our state-of-the-art technology and highly skilled associates, Ascensus provides the resources to help you get the most value from your retirement plan.

User-friendly participant website
Our participant website is designed to streamline your account management needs and to serve as the central resource for investment information and educational content. From the site, you can monitor your account, change your elections, check on the stock market and customize how you view the information on your landing page. Also, through our online Learning Center, you can access a suite of retirement planning resources, including articles, calculators and fund research.

Interactive Voice Response (IVR) system
For those who prefer to use the phone, we offer an IVR system so you can stay connected to your retirement account at anytime. Use this system to retrieve account information, complete transactions or speak with a Participant Services representative.

Participant Services
Because there is no substitute for personal service, you can speak to our knowledgeable and professional Participant Services representatives, available Monday through Friday, 8:00 a.m. to 7:00 p.m. Eastern Time. These associates welcome every opportunity to assist you with your retirement account needs.

The specific address for your participant website, can be found in your enrollment materials. To speak with a representative from Ascensus, please call 800-345-6363, 8:00 a.m. to 7:00 p.m. Eastern Time. We welcome every opportunity to service your retirement account needs.



"Our culture is simply the reflection of Ascensus' Core Values:
People Matter. Quality First. Integrity Always.SM
This is what we strive to deliver to our clients every day."

-Bob Guillocheau, President
Ascensus